Refunds & Cancellations
BIOHM Refund & Cancellation Policy
BIOHM Supplement Refund Policy - 60-Day Money Back Guarantee:
Your satisfaction is our number one priority at BIOHM. If for any reason you are not satisfied with your purchase, you may request a full refund within 60 days of your purchase date.
Please feel free to reach out to us at Support@BIOHMHealth.com for assistance in initiating a refund.
BIOHM Gut Test Kit Refund Policy:
For customers who have not yet submitted a sample only, we are happy to provide a full refund within 60 days of your purchase date.
If you have already submitted your sample, we are unable to process a return for your purchase and cannot stop the processing of your sample.
Please feel free to reach out to us at Support@BIOHMHealth.com for assistance.
BIOHM Subscription Cancellation/Modification Policy:
All BIOHM Subscriptions may be cancelled or modified at any time by logging into your BIOHM account and clicking on the Manage Subscription section. Here you will find each of your active subscriptions, shipping information and self-serve options to change delivery dates, change product quantities and swap for a different product.
If you are having trouble logging into your account or are not receiving the reset password request, it may be possible that you have not created an account, even if you have a subscription with us. Feel free to head over to https://www.biohmhealth.com/account/register to create your account. As a friendly reminder, be sure to use the same email address you used when your subscription was originally purchased!
Please feel free to reach out to us at Support@BIOHMHealth.com for any questions or further assistance.